AURU 241806 22G1 3
MAX GROSS 30480 KGS
TARE 2145 KGS
PAYLOAD 28335 KGS
Cub Cap 33.2 Cubic Metres
One trip
Returns and Refunds
Our goal is your complete satisfaction with your shipping container purchase. If you are not entirely happy with your order, please review our return policy below.
Return Eligibility
* Timeframe: You must request a return or refund within 7 days of the delivery date. After this period, we cannot accept returns or issue refunds.
* Condition: The container must be returned in the exact condition in which it was delivered. It must not have been modified, used, or damaged in any way by the customer.
* Documentation: You must provide your original proof of purchase (invoice or order number).
How to Request a Return
* Contact Us: To initiate a return, please contact our customer support team at sales@containerport.shop within the 7-day return window. You will need to provide your name, order number, and the reason for the return.
* Inspection and Approval: Our team will review your request. If approved, we will provide you with instructions on how to prepare the container for return and arrange for its collection.
* Return Shipping: You are responsible for all costs associated with returning the container, including transportation and logistics fees. We will coordinate with our logistics partners to schedule a pickup.
Refunds
* Processing: Once we receive the returned container and confirm it meets the eligibility criteria, we will process your refund.
* Method: The refund will be issued to your original method of payment.
* Deductions: The original shipping and handling fees are non-refundable. Additionally, any costs incurred for the return shipping will be deducted from your total refund amount.
* Timeline: Please allow up to [insert number] business days for the refund to appear in your account.
Non-Returnable Items
* Containers that have been modified or used.
* Containers with damage not noted at the time of delivery.
* Containers for which a return request was made more than 7 days after the delivery date.
If you have any questions about our return policy, please don’t hesitate to contact us.
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